Terms & Condition

1.) Royal Live Bakery respects the privacy of our customers, business associates, employees, job applicants and all other visitors who may choose to provide personal information through this site. Royal Live System holds complete control on all the information collected and respect not to disclose the same to any other party, if asked.

2.) All online orders  for In- store pickup or delivery are to be paid in advance in full online at the time of placing orders only. Once the whole payment is approved, Royal Live System will then be able to precede the order for the same. We do accept all Credit & Debit cards, Net Banking and direct debit payments. a full list of payment modes is available at the time of check out and prior to making payments for purchases.

3.) Cakes décor, flower arrangements, decorating statues & cartoons and other relevant accessories shown in this site are indicative in nature. Royal Live Team ensures and does their best to deliver the better similar arrangements as shown in this site. Despite this, sometimes it may be possible to deliver the arrangement which may vary due to unavailability of flowers or similar cake décor structures or any other reasons that are beyond our control.

4.) If ordered flowers or cakes are not available, we shall deliver the best available substitute for the same with equal quality and value but keeping your confirmation ahead.

5.) Royal Live Team ensures to take appointment from the customer over phone before delivery of goods to their place. In case of cakes, flowers, gifts or desserts or any other perishable items if not delivered due to the receiver or any representative not available, door found locked, phone not answered, phone switched off or out of service area at the time of delivery, Royal Live System shall take the order as delivered in such scenarios. No refund can be claimed for such cancelled orders.

6.) Same day delivery or in store pickup orders can be placed on the Royal Live Bakery website between 10:00AM to 9:00PM, on all weekdays. Orders received after 9:00 PM, will be considered as next day orders. In case of urgency, you may get in touch to the outlet directly.

7.) We as a Royal Live Family, take pride in our cakes, desserts, snacks and all other bakery products made. If you are unhappy with your order or purchase, immediately notify us (within 12 hours of pickup or delivery) of your concern. We will definitely try to make you happy.

8.) Royal Live System still retains the right to refuse any order unconditionally and can anytime modify the terms and conditions contained on this site without any prior notification to you all.

9.) Royal Live Bakery is a brand & part of ROYAL LIVE FOODS PRIVATE LIMITED having the bakery physical premises at #8, Mall Road, Camp Chowk, Hisar (Haryana). In accordance to this, all claims are subject to the jurisdiction of Hisar Court only in India.